WORLD’S BIGGEST BOUNCE PARK®

To guarantee your timed entry, please arrive at FunBox 15 minutes before your ticket time. We will let you into FunBox at the time of your ticket.

You are not required to purchase our FUNBOX socks; you may bring any pair of socks with you to the event. However, while inside the park, all guests are required to wear socks at all times. For your convenience, FunBox non-slip socks are available for purchase online and at the park. These socks can be reused for future visits.

For parties and events, please contact us at funboxdfw@funbox.com

All children or groups of children under the age of 13 must be accompanied by an adult or adult carer. No exceptions. Children 5 and under must be accompanied into the inflatable by a parent/carer. A parent/carer must remain at FunBox while their children are at FunBox. No exceptions.

Yes, everyone who comes to FunBox whether you jump or not must purchase a ticket.

For safety, we do require that any child ages 5 and under be accompanied by a paying parent/carer with their own ticket.

A parent/carer must remain at FunBox while their children are at FunBox, no exceptions.

All pregnant guests cannot enter any of the inflatable parts. Please be mindful that the surface of any inflatable can be unpredictable and you may lose your footing at points.

Please check funbox.com and select the location for pricing.

Tickets are for approximately 90 minutes however we end each session 5-10 minutes prior to the 90 minute session for cleaning.

We sell out often so we strongly suggest you buy your tickets online to ensure entry. We do sell tickets at the door.

No, we do not accept cash.

No worries, you will still get in.

Tickets are non-refundable however we are happy to honor your unused or unscanned tickets within 30 days of the original ticket date. No need to rebook or change the date/time, just show us your unused or unscanned tickets.

Yes but please be very careful inside the park.

We do not offer coupons or discounts.

All guests must have a paid general admission ticket, whether they jump or not. Toddlers ages 0-2 are free when accompanied by a ticketed customer.

Yes, we have limited seating, first come, first serve and other amenities. We do not offer lockers for your valuables. Please leave them at your home.

Unfortunately, no pets are allowed.

All turned in lost and found items can be picked up at the event during open hours. Please contact the manager or team lead at the park. You can call the number listed on your ticket confirmation.

We do not offer refunds. If you cannot make it on your selected date, your ticket is still valid for any date in the future.

Hey there! Are you a member of the press, an influencer or celebrity and need to get in touch with our media department? No problem!

Just shoot an email over to Media Dept, MEDIA@FUNBOX.COM and our team will get back to you as soon as possible. We love hearing from media partners and can't wait to see what kind of fun and exciting content we can create together!

📧 Please reach out to our Media Dept: MEDIA@FUNBOX.COM 🎥

Tickets are non-transferable between locations and cannot be redeemed at other locations. Tickets must be redeemed at the location they were purchased for. Under no circumstances can tickets be transferred between locations.

All tickets are final sale and non-refundable. In the event that your session is canceled, your tickets will remain valid for future use. Any unscanned tickets can be redeemed at the same location, on any date in the future. Please note that tickets are valid until the end of the campaign when we leave the location. Tickets can only be used once.

FUNBOX is a weather dependent event and does not open up in the rain.

At FUNBOX, the safety of our customers and staff is our top priority. Since our event is weather dependent, we do not operate during rain. We recommend checking the local weather report before your scheduled session. In case of inclement weather conditions that would pose a risk to our customers and staff, such as thunderstorms, heavy rain, or strong winds, we reserve the right to postpone, reschedule, cancel or alter elements of the event or individual sessions. If this happens, we will notify you via email and SMS, and your visit will be postponed.

If your visit is postponed, don't worry! Your tickets will still be valid for any available sessions on Fridays, Saturdays, or Sundays between now and the end date. However, if tickets are not redeemed by the final weekend, refunds will not be issued. If we cancel the final weekend, we will refund all tickets.

We understand that changes can be inconvenient, but we want to ensure that everyone has a safe and enjoyable experience at FUNBOX. We keep a close eye on the weather ahead of our events, and we will communicate any changes as soon as possible to ticket holders via email and SMS. Thank you for your understanding, and we hope to see you soon at FUNBOX!