Birthday
Parties

Yes, you are required to wear FUNBOX Grip Socks while jumping at all times. They can be purchased if forgotten.

All pregnant guests cannot enter any of the inflatable parts. Please be mindful that the surface of any inflatable can be unpredictable and you may lose your footing at points.

Yes but please be very careful inside the park.

Unfortunately, no pets are allowed.

A parent/carer must remain at FunBox while their children are at FunBox, no exceptions.

All children or groups of children under the age of 13 must be accompanied by an adult or adult carer. No exceptions. Children 5 and under must be accompanied into the inflatable by a parent/carer. A parent/carer must remain at FunBox while their children are at FunBox. No exceptions.

For safety, we do require that any child ages 5 and under be accompanied by a paying parent/carer with their own ticket.

Tickets are non-refundable however we are happy to honor your unused or unscanned tickets within 30 days of the original ticket date. No need to rebook or change the date/time, just show us your unused or unscanned tickets.

Hey there! Are you a member of the press, an influencer or celebrity and need to get in touch with our media department? No problem!

Just shoot an email over to Media Dept, MEDIA@FUNBOX.COM and our team will get back to you as soon as possible. We love hearing from media partners and can't wait to see what kind of fun and exciting content we can create together!

📧 Please reach out to our Media Dept: MEDIA@FUNBOX.COM 🎥

We do not offer coupons or discounts.

No, we do not accept cash.

All turned in lost and found items can be picked up at the event during open hours. Please contact the manager or team lead at the park. You can call the number listed on your ticket confirmation.

Tickets are for approximately 90 minutes however we end each session 5-10 minutes prior to the 90 minute session for cleaning.

Yes, we have limited seating, first come, first serve and other amenities. We do not offer lockers for your valuables. Please leave them at your home.

We do not offer refunds. If you cannot make it on your selected date, your ticket is still valid for any date in the future.

No worries, you will still get in.

To guarantee your timed entry, please arrive at FunBox 15 minutes before your ticket time. We will let you into FunBox at the time of your ticket.

All guests must have a paid general admission ticket, whether they jump or not. Toddlers ages 0-2 are free when accompanied by a ticketed customer.